Help Center

Search

Poker

What is a Golden Chip Bonus?
Golden Chip is a bonus that can be played on our NetBet table games. Each Golden Chip has a set value (see Terms and Conditions of each promotion). Wagering conditions on winnings apply. When you receive a Golden Chip you will get a notification. You can then either accept or decline the bonus.

Our Golden Chips can only be used on the following NetBet Poker games: 101 Roulette, Penny Roulette, European Roulette, Premium American Roulette, Premium European Roulette, Premium French Roulette, Blackjack Multihand 5, Perfect Blackjack. You can find your Golden Chips as soon as you take your seat at the table:
Golden Chips cannot be combined with regular chips on the same betting position in card games.

Only one Golden Chip can be used per game round, and only for initial bets on card games.

When using Golden Chips in any game, a player cannot place cash bets.

When using Golden Chips in any game, a player can’t place cash bets. Conditions and Wagering: Any winnings received by betting Golden Chips will be transferred to your bonus balance. No Golden Chips will be returned. To transfer any potential winnings to your real money balance, you must carry out the playthrough referred to in the bonus conditions. The promotion-specific playthrough can be found in the promotion’s T&Cs.
How do I use an opt-in code?
Some bonuses are triggered by entering a promotional code (also referred to as an opt-in code or bonus code). If you have an opt-in code please log in to your NetBet account, click the Cashier button in the top right-hand corner of the homepage, select the Bonus section and click Enter Offer Code. Then you can enter your code.
Why is my code not working? (What is a deposit code?)
A deposit code is typically used only when you make your first deposit. Entering opt-in codes when making a deposit will not trigger your bonus.

Please note that an opt-in code cannot be used here.
How do I use my tokens and where can I find them?
Tokens represent free invitations to our tournaments and can be found in the VIP Level & Tokens section of the Cashier page or the poker lobby in the Tokens section of the My Poker page.

Please be aware that these invitations have an expiry date. Once expired, the tokens can no longer be used.

Tokens have no cash equivalent and cannot be transferred. These can be acquired either by winning one of our tournaments, as a purchase from the shop or as a prize received from us.

Please be aware that these invitations have an expiry date. Once expired, the tokens can no longer be used.

Tokens have no cash equivalent and can’t be transferred.